Roadcall Case Management
Create, assign, update, and close breakdown cases with statuses, notes, attachments, and timestamps.
Roadcalls. Breakdowns. Maintenance. Vendors. Invoices. Cost Control.
Road Pulse gives transportation teams one clean system to manage roadside events, vendor updates, invoice review, maintenance history, and fleet cost visibility.
From the first driver call to final invoice approval, Road Pulse creates a documented, accountable, and measurable workflow.
Create, assign, update, and close breakdown cases with statuses, notes, attachments, and timestamps.
Track vendor outreach, ETAs, arrival times, service progress, delays, and quality history.
Tie invoices to cases, connect POs, review charges, and reduce unsupported payments.
See spend by unit, vendor, issue type, repair category, and date range.
Connect roadside events back to PMs, repair history, recurring issues, and supporting files.
Manage users, roles, permissions, modules, company settings, and customer access.
Road Pulse helps reduce preventable waste by making every case visible, trackable, and tied to the right records.
Less admin work and faster case resolution.
Better vendor follow-up and clearer escalation.
Fewer errors, faster approvals, stronger documentation.
Use response, cost, and quality data to choose better partners.
Road Pulse keeps the process clean without adding unnecessary complexity.
Log the issue, unit, driver, location, load impact, photos, notes, and priority.
Assign vendors, track ETAs, document updates, and keep everyone aligned.
Match invoices to cases, POs, approvals, and supporting records.
Use analytics to identify repeat failures, weak vendors, and avoidable spend.
Operations, fleet, maintenance, accounting, and leadership can finally work from the same record.
Reduce downtime, control repair spend, and keep drivers moving.
Standardize road events, vendor updates, maintenance records, and invoice review.
Connect roadside failures to repair history, PMs, photos, and repeat issues.
Approve invoices with real case context and supporting documentation.
Email Road Pulse to get started. We’ll help review your workflow, users, modules, and launch path.